COVID-19 Message to our Customers
Dear Valued Customers,
As the situation around the coronavirus continues to evolve, Governor Gavin Newsom issued a stay-at-home order to protect the health and well-being of all Californians and to slow the spread of COVID-19.
The last few weeks have felt pretty different from how we normally live our lives. From suspending schools to working remotely when possible to avoiding gatherings and contact with others — your health and the health of our communities, are what’s most important.
Due to the evolving situation with coronavirus and related disease, our Kennel has instituted new protocols and hours to protect not only you and your families but our staff and their families as well.
Please know, we are still here taking care of your pets. But due to a reduction in our staff our hours have been modified to the following for pick up or drop off.
Monday – Saturday 8:30 to 10:00 a.m. and from 3:00 to 5:30 p.m.
Sundays 3:00 to 5:30 p.m.
Please follow the below protocols:
- When you arrive, whether dropping off, or picking up, please remain in your vehicle with your pet(s), and call us at 951-677-6031 to let us know you are here. No own bedding/blankets will be allowed. We will provide those items. Your own food is OK.
- Someone from our staff, will come to your car to get your pet(s) for their stay. Or bring them to you for their departure.
- All payments must be taken over the phone prior to departure.
For any emergencies please call, leave us a message or send us an email and we will get back to you ASAP.
We are committed to keeping you as safe as possible.
Country Kennels, (951) 677-6031